RemoteJobsAgent

Last Updated: April 16, 2026

RemoteJobsAgent ("we", "us", or "our") provides a platform for job discovery, matching, and application support.

This Money-Back Guarantee Policy ("Policy") explains the conditions under which you may be eligible for a refund.

This Policy should be read together with our Terms of Service. In case of conflict, applicable law and mandatory consumer rights prevail.

Payments and refunds are processed by our Merchant of Record providers, who act as the seller of record for transactions.

This means that:

payments are charged by the Merchant of Record
invoices are issued by the Merchant of Record
refunds are processed through the Merchant of Record systems

While we define the conditions of this Money-Back Guarantee Policy, the actual processing of refunds may be subject to the Merchant of Record's procedures and policies.

You may request a refund under this Policy only if all of the following conditions are met:

1.1 Timeframe

Your request is submitted within 30 days of your initial purchase
Your subscription is still active at the time of the request

1.2 Active Use Requirement

You must have actively used the Platform:

for at least 14 consecutive days within the first 30 days (monthly or longer plans); or
for at least 4 consecutive days within the first 7 days (weekly or biweekly plans)

1.3 Demonstration of Platform Usage

To qualify, you must demonstrate meaningful use of the Platform as intended.

This includes applying to at least:

100 jobs over at least 14 consecutive days (monthly or longer plans); or
50 jobs over at least 4 consecutive days (weekly or biweekly plans)

Proof may include:

screenshots from the Platform
activity logs or other verifiable evidence

We may also verify usage using internal system data, including application activity and interaction logs.

1.4 Review Process

Refund requests are reviewed on a case-by-case basis
We may request additional information to verify eligibility
You will be notified of the outcome via email

Your account is identified by your email address.

To process a refund request:

the email used for payment should match your account email where possible

If different email addresses were used:

we may request additional verification
processing may be delayed until verification is complete
requests may be declined if ownership cannot be reasonably confirmed

We are not responsible for delays caused by mismatched or unverifiable account information.

6.1 United States

Residents of certain U.S. states (e.g., California, Connecticut) may have additional cancellation rights under applicable law.

6.2 European Economic Area (EEA), United Kingdom, Switzerland

If you are a consumer in the EEA, UK, or Switzerland, you may have a statutory right of withdrawal.

By purchasing and accessing the Platform immediately, you:

expressly request immediate performance of the service
acknowledge that you lose your right of withdrawal once the service has been fully performed

If you withdraw after the service has begun but before full performance, you may be required to pay for the portion already provided, as permitted by law.